It has been revealed that for hybrid working to be successful, there is a critical need for universal broadband access. Cisco in its latest Broadband Index out revealed that people value access to the internet more than ever before. According to the global survey of almost 60,000 workers across 30 countries about their home broadband access, quality, and usage, economic and societal growth will not happen without universal access to fast and reliable internet. It also highlighted the importance of improving the quality of access to the internet due to its impact on the economy and society. Nonso Mordi speaks to Charmaine Houvet, Senior Director Cisco Africa on this survey.